The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.

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Is ChatGPT a powerful tool for professional use?

So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.

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Join CDI at the European Chatbot and CAI Summit

TheEuropean Chatbot and CAI Summitis just around the corner, and it's set to be a game-changer for anyone involved in conversational AI. From March 18th to...

Forget Proof of Concept - Focus on Proof of Experience

CDI’s services team recently wrapped up an internal project to build a RAG-powered chatbot for a real-world use case. We’re going to demo our solution in a...

CDI at Rasa CALM SUMMIT

On Wednesday October 30th, Hans van Dam (CEO of Conversation Design Institute) and Luke Kempen (Conversational AI Practice Lead at CDI Services US), delivered...

December Webinar Announcement: Solving Real Problems with RAG

We are happy to announce our upcoming December webinar titled Solving Real Problems with RAG: A Live Demo and Discussion onThursday 5th December, 4PM CET /...

Now Online: CDI’s 'Fast Track Your Data Journey' Webinar

CDI’s latest webinar “Fast Track Your Data Journey: Learn How To Scale With A Strong GenAI-driven Data Foundation” is now online

CDI Case Study Series - HP's Virtual Assistant

As we approach the end of 2024, CDI will be sharing a number of case studies showcasing the breadth of work we've been doing across our Auditing, Advisory,...

Conversational AI - Lessons from the Real World

Register now here for our upcoming webinar with Jasper Klimbie, Conversational AI consultant at CDI and Bas Hiemstra Solutions Consultant at Verint, on 14th of...

Fast Track Your Data Journey: Learn How To Scale With A Strong GenAI-driven Data Foundation

Register now here for our upcoming webinar with Stefan Daelemans, Co-founder of Beeminds, on 24th of October at 4pm CET.

Frankwatching Conversational Conference Summary and Verint x CDI Webinar Announcement

On the 19th of September, CDI’s Jasper Klimbie and Verint’s Bas Hiemstra led an impactful workshop titled “Achieving Results from Conversational AI and LLMs”...