The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.

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Is ChatGPT a powerful tool for professional use?

So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.

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A Short Introduction to AI Agents

Despite the buzz surrounding AI agents, the technology is still in its infancy. We'll discuss what AI agents are, how they work, their current capabilities,...

Retrieval Augmented Generation (RAG) for Beginners