The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.

CDI Case Study Series - HP's Virtual Assistant

As we approach the end of 2024, CDI will be sharing a number of case studies showcasing the breadth of work we've been doing across our Auditing, Advisory,...

Conversational AI - Lessons from the Real World

Register now here for our upcoming webinar with Jasper Klimbie, Conversational AI consultant at CDI and Bas Hiemstra Solutions Consultant at Verint, on 14th of...

A Short Introduction to AI Agents

Despite the buzz surrounding AI agents, the technology is still in its infancy. We'll discuss what AI agents are, how they work, their current capabilities,...

Fast Track Your Data Journey: Learn How To Scale With A Strong GenAI-driven Data Foundation

Register now here for our upcoming webinar with Stefan Daelemans, Co-founder of Beeminds, on 24th of October at 4pm CET.

Frankwatching Conversational Conference Summary and Verint x CDI Webinar Announcement

On the 19th of September, CDI’s Jasper Klimbie and Verint’s Bas Hiemstra led an impactful workshop titled “Achieving Results from Conversational AI and LLMs”...

CALM SUMMIT '24

We are thrilled to announce that CDI has secured a Silver Sponsorship for the upcoming CALM SUMMIT, one of the industry’s most prominent events focused on...

CDI Conducts In-depth Conversational AI Audit for VGZ

At CDI, we specialize in auditing, training, and consulting for enterprises that are looking to build successful AI Assistants that deliver business value....

Conversational AI: 5 tips to go from pitch to product

On Thursday September 19th, Michelle Parayil, a Conversational AI Lead and Course Producer & Academy Lead at CDI, delivered a breakout session titled ...

Teaching the next generation of conversation designers

How do you inspire and engage people who have grown up with conversational interfaces all around them? Do they already know way more than we can tell them?...