The Conversation Design Institute Blog
Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.
So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.
Last week's expert class was presented by Stephen Broadhurst from HumanFirst ai, one of the partners that CDI work with closely. The webinar, NLU Design: ...
CDI has launched a new training course that teaches how Large Language Models (LLMs) like ChatGPT can be used when creating enterprise chatbots. The course is...
It’s a simple fact that customers are more likely to repurchase from brands that deliver great customer service. Even if we’ve enjoyed the products and...
Get ready to get your hands dirty as we are back for our fourth edition of the Conversation Design Festival! This time you will be creating...
Before we start, let me ask you some questions, is your CLV (customer lifetime value) less than your CAC (customer acquisition cost)? Are you losing consumers...
December 2022 UPDATE: The 4th Edition of the CxD Festival "Make AI Speak Human" is coming your way in January 2023. Read more on our announcement blog here.
December 2022 UPDATE: The 4th Edition of the CxD Festival "Make AI Speak Human" is coming your way in January 2023. Read more on our announcement blog here.
