The European Chatbot and CAI Summit is just around the corner, and it's set to be a game-changer for anyone involved in conversational AI. From March 18th to 20th, 2025, the Conversation Design Institute (CDI) will host an exclusive masterclass titled "Your Next Step in Conversational AI - with the CDI Standards Framework". As a special offer, people in our network can access a 30% discount on their tickets with the code CDI30, which they can use at the checkout link. Get your tickets here.
Masterclass Highlights
In this one-hour interactive workshop, our expert trainers will guide you through essential questions to help you define your next steps in the conversational AI journey:
- Where are you now?: Assess your current position.
- What’s holding you back?: Identify obstacles.
- What’s your best next step?: Determine the strategic move forward.
- How can good strategy drive that step?: Leverage strategic planning.
- LLM/NLU or a hybrid, what’s most valuable for your use cases?: Choose the best technological approach.
This workshop is perfect for participants at any stage of their AI journey, offering tailored advice to help you advance.
The CDI Standards Framework
The masterclass is built around the CDI Standards Framework, a comprehensive, technology-agnostic approach designed to help enterprises build and scale successful AI assistants. This framework captures the best practices of high-performing organizations, aiming to enhance automation rates, improve customer satisfaction, and reduce operational costs.
By adopting this framework, you’re not just investing in technology but also ensuring your business can deliver exceptional customer experiences at scale.
Meet Our Expert Trainers
Jasper Klimbie: With a background in screenwriting and conversation design at Google, Jasper combines creativity with technical expertise. He works with clients to design, build, and optimize human-centric AI assistants and is a key figure in CDI's Academy, where he runs masterclasses and develops course materials.
Jurgen Gravestein: Jurgen, with his background in Philosophy and Creative Writing, was the first employee at CDI. He has trained over 100 conversational teams worldwide, working with diverse organizations like Lidl, Pepsico, Vodafone, Rabobank, and Mercedes. Jurgen advises clients on their conversational AI vision and implementation strategies.
Why You Should Attend
Attending this masterclass offers numerous benefits:
- Expert Guidance: Learn from industry leaders with extensive experience in conversational AI.
- Practical Insights: Gain actionable strategies to advance your AI initiatives.
- Networking Opportunities: Connect with other professionals and industry leaders.
- Exclusive Discount: Use the code CDI30 at checkout for a 30% discount on tickets. Get your tickets here.
The Importance of Conversational AI
Conversational AI is revolutionizing customer interactions across industries. From customer service to sales and marketing, AI-powered chatbots and virtual assistants are essential for delivering personalized and efficient experiences. However, building and scaling these solutions requires a deep understanding of both technology and human interaction.
The CDI Standards Framework provides a structured approach to navigating these complexities, ensuring that your AI initiatives are both effective and ethical.
Real-World Applications
The CDI Standards Framework has been successfully implemented by numerous Fortune 500 companies, leading to higher automation rates, improved customer satisfaction, and reduced costs. Companies like Lidl and Pepsico have enhanced their customer service operations, while Vodafone and Rabobank have streamlined internal processes, achieving significant efficiency gains.
Ethical Considerations
Ethical considerations are paramount in the development and deployment of conversational AI. The CDI Standards Framework emphasizes maintaining strong ethical standards, ensuring that AI solutions respect user privacy and promote transparency. By adopting ethical practices, businesses can build trust and create responsible AI solutions.
Conclusion
The European Chatbot and CAI Summit is an essential event for anyone involved in conversational AI. The CDI masterclass on "Your Next Step in Conversational AI - with the CDI Standards Framework" offers a unique opportunity to learn from experts, gain practical insights, and connect with industry peers.
Whether you’re just starting out or looking to advance your existing AI initiatives, this masterclass provides the tools and knowledge you need to succeed. Don’t miss this opportunity to elevate your conversational AI strategy. Remember to use the code CDI30 for a 30% discount on your tickets. Get your tickets here.
