The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.

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Is ChatGPT a powerful tool for professional use?

So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.

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Managing CS Quality in the new era of AI

This article was written by Troy Gedlinske (CDI’s Expert in Residence) along with US based colleagues at CDI Services, a global leader in Conversational AI...

CDI at Rasa CALM SUMMIT

On Wednesday October 30th, Hans van Dam (CEO of Conversation Design Institute) and Luke Kempen (Conversational AI Practice Lead at CDI Services US), delivered...

December Webinar Announcement: Solving Real Problems with RAG

We are happy to announce our upcoming December webinar titled Solving Real Problems with RAG: A Live Demo and Discussion onThursday 5th December, 4PM CET /...

Four tips to help CS Leaders up their AI game

This article was written by Troy Gedlinske (CDI’s Expert in Residence) along with US based colleagues at CDI Services, a global leader in Conversational AI...

Now Online: CDI’s 'Fast Track Your Data Journey' Webinar

CDI’s latest webinar “Fast Track Your Data Journey: Learn How To Scale With A Strong GenAI-driven Data Foundation” is now online

CDI Case Study Series - HP's Virtual Assistant

As we approach the end of 2024, CDI will be sharing a number of case studies showcasing the breadth of work we've been doing across our Auditing, Advisory,...

Conversational AI - Lessons from the Real World

Register now here for our upcoming webinar with Jasper Klimbie, Conversational AI consultant at CDI and Bas Hiemstra Solutions Consultant at Verint, on 14th of...

A Short Introduction to AI Agents

Despite the buzz surrounding AI agents, the technology is still in its infancy. We'll discuss what AI agents are, how they work, their current capabilities,...

Fast Track Your Data Journey: Learn How To Scale With A Strong GenAI-driven Data Foundation

Register now here for our upcoming webinar with Stefan Daelemans, Co-founder of Beeminds, on 24th of October at 4pm CET.