Our students work for brands like

The library includes

  • iconConversation Design Workflow
  • iconConversation Design Fundamentals
  • iconAdvanced copywriting techniques
  • iconDeveloping bot persona
  • iconPersonality content
  • iconPrinciples for increasing motivation
  • iconFramework to manage emotions
  • iconAI Training basics
  • iconAI Training advanced

What you will get

  • 80+ video lectures
  • New lectures added frequently
  • Examples and hands-on advice
  • Quizzes to test your knowledge
  • Downloadable templates and canvases
  • Invites to virtual meetups and live webinars
  • Access to the latest research
  • Deep knowledge of a proven methodology
  • Clear understanding of designing AI Assistants like chatbots and voice assistants

Additional information

Get access to the Conversation Design Library

Subscribe for $ 499 p/y

Or prove your knowledge with a certificate

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    Conversation Designer

    Focus on human-centricity and design delightful conversational flows.

    Learn more about this role
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    Conversational Copywriter

    Turn words into resonating dialogue with a focus on personality, psychology, and experience.

    Learn more about this role
  • coming soon image
    AI Trainer

    Turn data into understanding and learn how to train language models, implement journeys, and do data-driven optimization.

    Learn more about this role

About our certificates

Good teams have the right balance of skill sets. Some team members are more technical and others are more creative. To develop successful AI Assistants, teams need Conversation Designers, Conversational Copywriters, and AI Trainers.

Our certificates are recognized by enterprises, universities, and technology companies. They tell managers that you have the required skill set and can onboard the team quickly.

Read our manifesto
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I wasn't aware that there was somuch to learn about conversation design, convering the fields of thechnology, psychology, and copywriting. The course is very well structured, fun and easy to follow.

Gabi, Certified Conversation Designer at SAP

Frequently asked questions

In the Conversation Design Library you get access to all the good stuff. This means the entire coursework, canvasses, downloadables, but also recordings from previous and upcoming meetups and webinars, research and other updates.

No, the Library gets you access to all of our own materials, but not those of our partners. If you’re interested in what our partners offer, you can read more here

Yes you can. The course is accessible on your mobile browser, so you can enjoy the lectures on the go.