The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.

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Is ChatGPT a powerful tool for professional use?

So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.

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Teaching the next generation of conversation designers

How do you inspire and engage people who have grown up with conversational interfaces all around them? Do they already know way more than we can tell them?...