Courses
Access to all CDI courses (Current and future)
Quizzes to test your knowledge
12+ Closed expert-led classes per year
Regular new content
Expert classes and webinars
Access to recordings of events, classes and webinars
Supporting diversity scholarships
Access to CDI's knowledgebase and training with over 700 videos
Customized team training and certification program
Enterprise dashboard with team progress, access management and reporting
Bespoke workshops
Access to expert classes and webinars
Access to recordings of events, classes and webinars
Recurring Auditing against CDI Standards
Consulting services
Supporting diversity scholarships
Mastery certification package including 10 separate certificates
Onboarding of the team with CDI specialist
Dedicated account manager to support students as they progress
Free Conversational AI Maturity Assessment
For people looking to get and stay involved with the conversational AI community. Perfect for newcomers and practitioners keen to stay in the loop and support the community.
Access to introductory courses
Weekly updates
Expert-led classes, and live events with industry leaders
Supporting diversity scholarships
Just starting out? Or not quite ready to subscribe? Our free account is a great introduction to both the CDI learning platform and the world of Conversational AI.
Start with some free courses
Connect to students and companies worldwide
Get support
Supporting diversity scholarships
To get certified, you will need to complete the exam for the selected certificate, which includes one free resit.
From $ 499.00
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A CDI certification validates your expertise and knowledge in the field of conversation design, enhancing your professional credibility and reputation.
In a competitive job market, a CDI certification gives you an edge over other candidates. It signifies that you have undergone rigorous training and assessment, proving your capability in designing effective and engaging conversational interfaces.
The certification is recognized within the industry, making you stand out to employers, clients, and peers as a qualified and competent professional in conversation design.
Being certified by CDI connects you to a network of professionals, experts, and organizations in the conversation design community, offering opportunities for collaboration, mentorship, and knowledge sharing.
With a CDI certification, you are better positioned for career growth opportunities, promotions, and higher salary prospects. It demonstrates your commitment to professional development and mastery of relevant skills.
Certified professionals often gain access to exclusive CDI resources, tools, and ongoing education, helping you stay updated with the latest trends, technologies, and advancements in the field.
The certification process ensures that you have a comprehensive understanding of conversation design principles, techniques, and best practices, providing a benchmark for your skills.
The training and knowledge gained through CDI certification enable you to create higher-quality conversations.
Hear from our students about their experiences and the impact of our programs.
“This journey has been incredibly enriching, providing me with deep insights into designing effective bot-human conversations, workflows, and use cases. I’m excited about the potential to revolutionize IVR systems, transforming them into truly human-like conversational experiences. This certification is a significant step towards making that vision a reality. ”
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“Thrilled to be a certified conversational copywriter as of today. I thorougly enjoyed learning where I can improve the writing for our internal chatbot, especially in regards to the psychological aspects. I would absolutely recommend Conversation Design Institute’s courses. Now to write better copies for Swisscom‘s digital helper, Blu. ”
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“I recommend the conversation design course to anyone interested in content writing at the micro level or content production at scale as there are many great nuggets of wisdom that help you understand what makes conversations valuable between humans and machines. ”
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“I have been through my share of corporate educations, but this hands down one of the best. Conversation Design Institute Conversation Design is masterfully presented by Hans van Dam and provides great hands on advice on ways how to make bots speak human! ”
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“I think the content is absolutely spot on, and it's difficult to find the same content from other courses or from the internet. I also really like the examples that are provided throughout the course. I also like the career opportunities behind the certificate, because this institution worked their way to let many tech companies recognize them, so many companies actually recognize this certificate.”
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Subscription Comparison |
Community$14,99 monthly |
Course$49,95 monthly |
EnterpriseContact Us |
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Seats |
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Introductory courses |
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Weekly new content |
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Expert classes and webinars |
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Access to all CDI fundamental courses (Current and Future) |
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Access to all CDI course modules and co-created partner modules |
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Mastery certification package including 10 separate certificates |
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Auditing against CDI Standards |
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Expert office hours |
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Customized team training program |
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Consulting services |
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Access to the extensive CDI knowledgebase |
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Enterprise dashboard with team progress, access management and reporting |
You can cancel, downgrade, or upgrade, but there are minimum commitment periods depending on your plan.
Yes, you can study on your phone! Our platform is mobile-accessible through your web browser. While a dedicated app isn't available yet, we're building one to make mobile learning even more seamless.
Yes, we offer free introductory course content for you to enjoy before deciding to subscribe to our paid plans.
The Community Plan is ideal for newcomers, while the Course Plan is designed for those seeking advanced training and certifications.
The Enterprise Plan is customizable and ideal for teams. Please contact our sales team at [email protected] for more details and to explore the best options for your team.
All payments are processed through Stripe. Stripe accepts a variety of payment methods, including:
If none of these options work for you, please email [email protected].
Yes, you can. This can easily be done by going to the My Purchases section under My Accounts. There you will find a button that will allow you to change subscriptions instantly.
You can save 20% with annual payments for the Course Plan. You can find more details here.
All prices are listed in US Dollars.
You can easily update your payment information by going to the My Purchases section under My Accounts. There you will find a button that will allow you to change your credit/ debit card information.
All purchases come with an invoice. You will be sent a copy of the invoice via email for every purchase or monthly/ annual charges. You can easily download a copy of your invoices too at any time, by going to the My Purchases section under My Accounts. There you will find a link to download your invoices for every transaction completed.
Our pricing is straightforward. No hidden fees or additional cost. However, if your credit card is issued outside the US, exchange rate fees may be applied by the bank issuing your credit card.
All subscriptions are automatically renewed. For any concerns, please send an email to [email protected] and we will be happy to assist you.
All subscriptions are automatically renewed. You will receive an email notification and an invoice for every transaction completed and processed by the system.
Failed transactions will result in automatic cancellation of subscription.
Unfortunately, the system will automatically remove your access to any subscription if you are unable to pay for the subscription renewal. Please contact [email protected] if you need any assistance.
Currently, we don’t offer a trial period for the subscription courses. But you can create a free account and preview our classes. You will find a wide collection of beginner, intermediate, and expert lectures to start your journey in Conversation Design.
Upon cancellation all courses will be inaccessible. But your course progress is saved and will remain in your account profile even after cancellation.
We do offer a money-back guarantee, if you are not satisfied with the product, just email [email protected].
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