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Hold yourself to a higher standard. Conversation Design Institute can assess your team, technology, and organization. We provide expert recommendations on how to improve.
Courses
Certificate
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Certified professionals
Average score
This certificate shows that you know how to turn words into resonating dialogue, with an emphasis on personality, psychology, and the expert rewrite. You know how to support the conversational team and take conversation design to the next level.
With the CxD 2 Certificate, you demonstrate expertise in:
Motivational design: Applying conversational techniques to increase user engagement and drive desired actions.
Bot Personality development: Crafting engaging bot personalities that are consistent, authentic, and enjoyable for users.
Compelling dialogue writing: Creating high-quality, user-friendly conversational copy that is clear, concise, and effective.
Conversational strategy: Developing and implementing strategies for effective and engaging conversational experiences.
Craft conversational experiences: This includes copywriters, content strategists, and anyone involved in writing for chatbots, voice assistants, or other conversational interfaces.
Want to enhance their conversational writing skills: Professionals looking to improve their ability to write engaging, user-friendly, and effective dialogue.
Desire a strong foundation in motivational design: Individuals who want to learn how to use language to influence user behavior and drive desired outcomes.
Work within a conversational AI team: Those who collaborate with Conversation Designers, AI Trainers, and other stakeholders to create exceptional conversational experiences.
The CxD 2 Certificate elevates your career as a conversational copywriter. It demonstrates your mastery of crafting compelling and engaging dialogue, defining brand voice, and optimizing conversation flows. This valuable credential sets you apart from the competition, enhances your employability, and positions you for success in the exciting field of conversational AI.
The CxD 2 Certificate exam evaluates your understanding of conversational copywriting principles through multiple-choice questions. The exam typically takes around 75 minutes to complete, and a score of 70% or higher is required to pass. You have one opportunity to retake the exam if you do not pass on your initial attempt.
Here’s a list of the modules you should complete before taking this exam. Please be aware that for access to these modules you need the CDI Course Subscription Plan. The exam leading to the CxD 2 certificate validates you as having a solid understanding of the following modules:
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“I've been working as a Conversation Designer for about a year now and I wanted to learn more about training the model. So I did! Thanks Conversation Design Institute for the great course!”
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“I have been through my share of corporate educations, but this hands down one of the best. Conversation Design Institute Conversation Design is masterfully presented by Hans van Dam and provides great hands on advice on ways how to make bots speak human! ”
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To get certified, you will need to complete the exam for the selected certificate, which includes one free resit.
From $ 499.00
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At CDI you decide how to learn and when you want to get certified. This means that it is possible to take the exam as a standalone option, without a prior subscription. But we recommend that you subscribe to the Course Subscription first in order to gain the knowledge needed to pass the exam with flying colors.
To follow the CxD 2 courses you must subscribe to the Course Subscription. This will give you unlimited access to all course content and modules - not just the CxD 2 modules!
Once you feel ready to get certified, just purchase the CxD 2 exam, complete it and earn your CxD 2 certificate.
If you don’t pass the final exam, you can reach out to student support and request personalized feedback and recommendations for further studying. When you feel confident you can request one retake.
Your initial exam purchase includes one free retake. If you require further attempts, each subsequent retake will need to be purchased separately.
There is no mandatory waiting period before you can retake the exam. That said, we really encourage you to take a little time to look over the feedback from your last attempt and brush up on the course materials before trying again. It'll definitely boost your chances of passing!
Please contact our support team at [email protected] for any exam-related inquiries.
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