Auditing
Training
Consulting

Conversational AI Case Studies

Leading organizations work with our world-class experts. Here’s a selection of case studies highlighting CDI's innovative auditing, training, and consulting projects and the results we’ve delivered for our clients.

Discover our case studies

Vandebron’s Chatbot, Mick

Vandebron’s Chatbot, Mick

Conversation Design Institute worked with Dutch energy company Vandebron to build and launch their c...

Energy
Customer support
HP’s Virtual Assistant

HP’s Virtual Assistant

HP Inc. is a technology company that believes one thoughtful idea has the power to change the world....

Technology
Customer support
Migrating Trulet’s Chatbot, Trudi

Migrating Trulet’s Chatbot, Trudi

Trulet, an Australia-based company, created Trudi—an innovative AI chatbot for real estate that enha...

Travel
Customer support
Migrating Hansgrohe's Chatbot, Hans

Migrating Hansgrohe's Chatbot, Hans

The Hansgrohe Group, a leading German sanitation company, is known for its premium brands Hansgrohe...

Utilities
Customer support
Global Sports Retail Chatbot

Global Sports Retail Chatbot

A Forbes 500 sports retail brand launched their customer service chatbot in the US market in 2020. I...

Retail
Customer support
Healthcare HR Chatbot

Healthcare HR Chatbot

Over the course of two years, CDI worked with one of the world’s leading pharmaceutical companies to...

Healthcare
Chatbot
Expanding multilingual IVR support

Expanding multilingual IVR support

A leading global provider of cutting-edge software and services, embarked on a transformative journe...

Technology
Customer support
Goodcall’s AI Phone Assistants

Goodcall’s AI Phone Assistants

Goodcall is a California-based startup that specializes in delivering AI-powered phone assistants th...

Telecommunications
Customer support
Vodafone’s Virtual Assistant, TOBi

Vodafone’s Virtual Assistant, TOBi

Vodafone Group Plc, Europe’s largest Mobile and Fixed Network Operator, serves over 300 million mobi...

Telecommunications
Customer support

For businesses

Our clients trust and come back to us, because they see tangible and lasting results. Here’s how we can help.

Auditing

Auditing

Hold yourself to a higher standard. Conversation Design Institute can assess your team, technology, and organization. We provide expert recommendations on how to improve.

Team training and certification

Team training and certification

Bridge the gap between theory and practice. Grow your team’s knowledge and confidence with our training and certification programs.

Consulting

Consulting

Work with our world-class team on a project or on-going basis. Get support on launching or scaling your conversational AI initiatives through our consulting services.

Turn ambition into action

Level up your conversational AI practice to ensure your AI assistant reaches its full potential. Get started with our Conversational AI Maturity Assessment.

Resources

Explore insights and tools from Conversation Design Institute, empowering you to successfully implement conversational AI solutions.