Auditing
Training
Consulting

Conversational AI Use Cases

Conversational AI enables 24/7 customer support, improving efficiency and satisfaction. AI Assistants automate routine tasks, freeing agents for high-value interactions. This reduces wait times, enhances customer experience, and accelerates conversational AI adoption across industries.

Trusted by global brands

Explore AI Use Cases

Explore tailored conversational AI solutions: see real-world examples and learn how they can benefit your business.

Conversational AI for Government

Conversational AI for Government

Modernize public services and enhance citizen engagement. Discover AI applications for government.

Conversational AI for Telecom

Conversational AI for Telecom

Revolutionize telecom services with AI. Explore how AI is transforming the telecom landscape.

Conversational AI for Healthcare

Conversational AI for Healthcare

Improve patient care and efficiency with AI healthcare solutions. Learn more about AI in healthcare.

Conversational AI for Financial Services

Conversational AI for Financial Services

Optimize financial operations with AI. See how AI is reshaping the financial industry.

Voice Assistants

Voice Assistants

Experience seamless voice interactions with AI. Find out how AI voice can revolutionize your communications.

Chatbots and AI Agents

Chatbots and AI Agents

Unlock the potential of intelligent chatbots to automate and engage. Explore chatbot solutions.

Conversational AI for Customer Service

Conversational AI for Customer Service

Discover how AI-powered customer service can transform your support experience. Learn more.

For businesses

Our clients trust and come back to us, because they see tangible and lasting results. Here’s how we can help.

Auditing

Auditing

Hold yourself to a higher standard. Conversation Design Institute can assess your team, technology, and organization. We provide expert recommendations on how to improve.

Team training and certification

Team training and certification

Bridge the gap between theory and practice. Grow your team’s knowledge and confidence with our training and certification programs.

Consulting

Consulting

Work with our world-class team on a project or on-going basis. Get support on launching or scaling your conversational AI initiatives through our consulting services.

Work with us

Our seasoned experts help brands to design, build and maintain best-in-class AI assistants. So if you want to hit the ground running or you need help scaling your team, get in touch.

Discover our case studies

Vandebron’s Chatbot, Mick

Vandebron’s Chatbot, Mick

Conversation Design Institute worked with Dutch energy company Vandebron to build and launch their c...

Energy
Customer support
HP’s Virtual Assistant

HP’s Virtual Assistant

HP Inc. is a technology company that believes one thoughtful idea has the power to change the world....

Technology
Customer support
Migrating Trulet’s Chatbot, Trudi

Migrating Trulet’s Chatbot, Trudi

Trulet, an Australia-based company, created Trudi—an innovative AI chatbot for real estate that enha...

Travel
Customer support
Migrating Hansgrohe's Chatbot, Hans

Migrating Hansgrohe's Chatbot, Hans

The Hansgrohe Group, a leading German sanitation company, is known for its premium brands Hansgrohe...

Utilities
Customer support
Global Sports Retail Chatbot

Global Sports Retail Chatbot

A Forbes 500 sports retail brand launched their customer service chatbot in the US market in 2020. I...

Retail
Customer support
Healthcare HR Chatbot

Healthcare HR Chatbot

Over the course of two years, CDI worked with one of the world’s leading pharmaceutical companies to...

Healthcare
Chatbot
Expanding multilingual IVR support

Expanding multilingual IVR support

A leading global provider of cutting-edge software and services, embarked on a transformative journe...

Technology
Customer support
Goodcall’s AI Phone Assistants

Goodcall’s AI Phone Assistants

Goodcall is a California-based startup that specializes in delivering AI-powered phone assistants th...

Telecommunications
Customer support
Vodafone’s Virtual Assistant, TOBi

Vodafone’s Virtual Assistant, TOBi

Vodafone Group Plc, Europe’s largest Mobile and Fixed Network Operator, serves over 300 million mobi...

Telecommunications
Customer support