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The webinar titled "Scaling AI in CX: Avoiding the Pitfalls and Building for Impact" comes in advanc...
Welcome to the CDI Academy!
Master Conversational AI with our comprehensive training, certifications, and expert support. Explore courses on Prompt Design, Conversation Design, LLMs, and more.
Unlock exciting opportunities with a CDI certification and join 4,000+ graduates shaping the future of Conversational AI at top companies worldwide.
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What do our students say
Hear from our students about their experiences and the impact of our programs.
“This journey has been incredibly enriching, providing me with deep insights into designing effective bot-human conversations, workflows, and use cases. I’m excited about the potential to revolutionize IVR systems, transforming them into truly human-like conversational experiences. This certification is a significant step towards making that vision a reality. ”
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“Thrilled to be a certified conversational copywriter as of today. I thorougly enjoyed learning where I can improve the writing for our internal chatbot, especially in regards to the psychological aspects. I would absolutely recommend Conversation Design Institute’s courses. Now to write better copies for Swisscom‘s digital helper, Blu. ”
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“I recommend the conversation design course to anyone interested in content writing at the micro level or content production at scale as there are many great nuggets of wisdom that help you understand what makes conversations valuable between humans and machines. ”
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“It was a pleasure working with the CDI team. Each team member was extremely professional and brought deep expertise in their area of focus – AI training, copywriting, and conversation design.”
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“I have been through my share of corporate educations, but this hands down one of the best. Conversation Design Institute Conversation Design is masterfully presented by Hans van Dam and provides great hands on advice on ways how to make bots speak human! ”
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“I think the content is absolutely spot on, and it's difficult to find the same content from other courses or from the internet. I also really like the examples that are provided throughout the course. I also like the career opportunities behind the certificate, because this institution worked their way to let many tech companies recognize them, so many companies actually recognize this certificate.”
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Resources
Explore insights and tools from Conversation Design Institute, empowering you to successfully implement conversational AI solutions.
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Understanding Conversational AI
Discover the building blocks that make up conversational AI. Select a topic of interest to dive deeper.
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