)
)
){kind=logo}
Courses
Amsterdam & Austin based Conversation Design Institute (CDI), the global leader in Conversational AI education, has launched a bold new rebrand alongside reimagining its approach to education in the field. CDI’s new all-access course subscription unlocks every CDI course, expert class, and webinar—delivering more value than ever at a fraction of the cost. At the same time, CDI is launching a full-suite enterprise solution with auditing, team training, and consulting to enhance AI capabilities at scale.
Founded in 2018, Conversation Design Institute has been at the forefront of Conversational AI education advancing career with its industry backed certifications. To date, CDI has educated over 13,000 students worldwide through its Academy. The institute has partnered with 200+ enterprise clients across 30+ countries, providing technology-agnostic services that drive innovation and operational excellence. With offices in Amsterdam (NL) and Austin (USA), CDI has cultivated the largest global network of experts dedicated to shaping the future of conversational AI.
As Conversation Design Institute reaches its seventh year, it is embracing a transformative new learning model. The institute has launched a cutting-edge learning portal, offering an annual course subscription that provides students with unlimited access to all CDI courses, modules, expert classes, and webinars. This ensures learners have on-demand access to the most comprehensive Conversational AI curriculum available.
CDI’s most extensive lineup of educational content launches includes:
Retrieval-Augmented Generation (RAG) and Prompt Design
Conversation Design Workflows and Design Patterns
Digital Humans
Content Structuring for Large Language Models (LLMs)
These additions reinforce CDI’s commitment to equipping professionals with the skills necessary to excel in the rapidly evolving Conversational AI landscape.
Beyond education, CDI has long been a trusted enterprise partner. The new website now fully showcases CDI’s full suite of enterprise services, including:
Auditing – Offering both Standard and Comprehensive audit options to assess and enhance conversational AI capabilities
Team Training and Certification – Industry-leading programs designed to upskill teams and certify professionals in best practices.
Consulting Services – Helping enterprises strategize, implement, and scale their Conversational AI vision.
With a fresh new identity and an expanded learning model, 2025 is set to be CDI’s most ambitious year yet. The institute has several major announcements lined up, promising even greater innovations in Conversational AI education and enterprise services.
"This rebrand and new learning model are just the beginning," says Hans Van Dam, Co-Founder at CDI. "We’re committed to empowering professionals and enterprises with the skills and tools needed to shape the future of Conversational AI.”
For media inquiries, please contact:
Conversation Design Institute (CDI) is at the forefront of developing the methods, skillsets, and standards that help enterprises deliver great conversational experiences at scale. With offices in both Austin (USA) and Amsterdam (NL), CDI assists organizations in developing high quality chatbots and voice applications at scale.
