Conversation Designer Bundle

Conversation Designer Course

Full course + certificate

Learn the Conversation Design Institute workflow with extra attention to human-centricity, sample dialogue, flowchart design, wizard-of-oz testing, and long-tail design.

Principles in this course can be applied to every conversational interface.

Format

Online course (own pace)
Time

2- 4 hours a week
Starting date

Any time
Subscription license

1 year
Price

$ 999,-

Certifcate only

Perfect if you...

… already work with chatbots or voice assistants
… want to get started in the booming field of conversation design
… have a background in user experience design, customer service, content management, marketing, product design, or writing

Our students work for brands like

The role of the Conversation designer

Conversation Designers focus on human-centricity, sample dialogue, flowchart design, user testing, and hand-overs. They make sure that people feel understood and have a good experience.

Organizations around the world are looking for conversation designers that help them create human-centric chatbots and voice assistants. This certificate tells them that you have the needed skill set and can onboard their team quickly.

What you will learn

Conversation Design Workflow
User Needs & Bot Needs Canvassing
Sample Dialogue
Flowcharting and hand-overs
Wizard of Oz Testing
Writing Fundamentals

What you will get

80+ video lectures
New lectures added frequently
Examples and hands-on advice
Quizzes to test your knowledge
Downloadable templates and canvases
Invites to virtual meetups and live webinars
Access to the latest research
Deep knowledge of a proven methodology
Clear understanding of designing AI Assistants like chatbots and voice assistants

Certificate worth $ 695
Free exam retake

Become a certified Conversation Designer

Join the Conversation Design Institute Community. You will transform your career, advance communication between humans and AI, and meet lots of like minded people.

Enroll

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About our certificates

Good teams have the right balance of skill sets. Some team members are more technical and others are more creative. To develop successful AI Assistants, teams need Conversation Designers, Conversational Copywriters, and AI Trainers.

Our certificates are recognized by enterprises, universities, and technology companies. They tell managers that you have the required skill set and can onboard the team quickly.

Read our manifesto

I just landed my next job for a chatbot implementation. Thanks in part to your training, I have been able to convince them, thank you!

Sander Chatbot Implementation Specialist at ChatFlow

Frequently asked questions

This is largely dependent on the time you decide to dedicate to it. For better retainment, we recommend taking at least 3 to 4 weeks to complete the course, for 2-4 hours per week. This way you have plenty of time to view all the lectures, practice with the quizzes and review any challenging topics.

If you don’t pass the final exam, you get personalized feedback and recommendations for further studying. No worries though, when you enrolled in this course bundle, you get one retake free of charge.

Absolutely, once you are certified you will receive an invitation to join the exclusive Conversation Design Institute community, where you can share insights, ask questions or discuss anything conversational.