Your partner in creating helpful AI Assistants
Helping organizations around the world to successfully automate conversations.
Trusted by leading organizations
A powerful combination of strategy, training, and delivery services
Work with our experts to develop a clear strategy and strong underlying business cases. Upskill your team through in-house training and support, to create state of the art AI assistants. Or simply let us design, implement and optimize your solution for you.
Our approach
We’ve helped leading brands build better AI Assistants in virtually every industry using our systematic approach:
Strategize
We help you develop a long-term strategy. Our experts assess the current state of your conversational AI operation and provide strategic support. Together we create an actionable plan for the future.
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Mobilize
To be successful, you need the right organizational structure, the right technology, and the right people. We make sure your team is prepared to execute your strategy.
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Build & Optimize
We design, implement and improve AI assistants on almost any conversational AI platform. For your customers or your employees. For voice and chat. Multichannel and multilingual.
Read moreVodafone
CDI is a key partner that has trained our conversation design teams around the world, and help us put design at the heart of customer experience. They are central to everything we do.
OBI4WAN
Our Obi Bot platform enables conversation designers to create experiences without writing code. We support Conversation Design Institute since we see great value in having certified professionals that advance the industry.
Atos
Atos sees conversation design as a crucial component to making our projects successful and creating good customer experiences. CDI enables our clients to gear up to the conversational challenges of today and the future.
Get in touch for tailor-made packages
Contact us for tailor-made solutions or advice for your business. We are happy to tell you more about our services.
Contact usWhy work with one of our experts?
If your AI Assistant is talking to thousands of people a day, you want to make sure they all have a good experience. Our experts have designed, deployed, and managed AI Assistants for world's largest organizations and know how to tackle complex use cases.
If you want best practices implemented from day one, then we advise to work with our experts directly.
Educate your team
A lot of organizations already have a team in place. Our experts help you unlock your team's potential.
We offer in-house training, project collaboration, and temporary reinforcement when you need it most. Together we make sure you can deliver conversational experiences that bring value to your business and your customers.
Our team
Our experts consult you on conversational strategy, design your conversations and work with your team directly to support, coach and edit their dialogues.
Hans van Dam
Co-founder / Dean of the Conversation Design institute
Olaf Igesz
Co-founder and COO. Responsible for partnerships
Paul Leeuwis
CEO CDI Services
Jasper Klimbie
Conversational Expert, Ex Google Assistant NL, screenwriter
Mark Boutros
Conversational Expert, Ex Google Assistant UK and Emmy nominated screenwriter
Oliver Day
AI Trainer, Conversation Designer
Ivona Gudelj
Conversational AI Consultant
Joannes Hamann
Project Manager
Jurgen Gravestein
Senior Conversation Designer
Martin Solgaard Andersen
Conversation Designer
Joseph Pagano
Managing Director CDIS US
Willem Don
Senior AI trainer