CDI’s services team recently wrapped up an internal project to build a RAG-powered chatbot for a real-world use case. We’re going to demo our solution in a webinar and discuss some of the key learnings we accumulated over the journey on Thursday, December 5 @ 4PM CET / 10AM EST.
To Register, click here!
We encourage you to attend, and to bring a cross-functional colleague for what should be one of our more unique webinars in 2024.
But please: don’t call it a proof of concept!
As we were working on the project, we never called it a POC. We were confident RAG technology worked. We knew we could get it from 0 to 1 quickly. We weren’t interested in proving what many others (including many of you) have already proven.
What we were interested in was proof of experience.
What is it like for someone to actually use a RAG-powered chatbot to solve a problem? What is it like to actually build one of these things? What happens when the person using the chatbot isn’t the same person who built it?
As we suspected, proof of experience for RAG technology is more challenging. It turns out that a bot with all the right answers isn’t that useful for a user without all the right questions. It turns out that the neat roles we played during the project— Engineers, Designer, Project lead, and Stakeholder —get a little confused when everyone is talking into the same black box.
In the end, we established our proof of experience—mostly. But the journey was very interesting. We can’t wait to share it with you on December 5.
