The Conversation Design Institute Blog
Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.
Last week's expert class was presented by Stephen Broadhurst from HumanFirst ai, one of the partners that CDI work with closely. The webinar, NLU Design: ...
CDI’s founder and chatbot expert Hans van Dam has delivered the world’s first TED Talk written by ChatGPT, the Large Language Model (LLM) created by OpenAI....
CDI has launched a new training course that teaches how Large Language Models (LLMs) like ChatGPT can be used when creating enterprise chatbots. The course is...
It’s a simple fact that customers are more likely to repurchase from brands that deliver great customer service. Even if we’ve enjoyed the products and...
If you’re reading this, the chances are you already know what conversation AI is and that your business can make huge gains from its use. You may have...
RMIT, Australia's leading global university of design, technology, and enterprise, has partnered with The Conversation Design Institute (CDI, The Netherlands),...
Chatbots for insurance come with a lot of benefits for insurance companies. The modern digitized client expects high levels of engagement and service delivery....
As technology advances, the modern user interface (UI) has also leaped forward with the emergence of conversational UI.
Conversational AI technology is on the rise. Chatbots for banking are becoming more efficient in providing businesses with high customer engagement. They also...
